Information to help you begin contacting the firm
Before contacting us, you may want to know how to request an appointment, prepare documents or discuss services and fees. This page answers questions about beginning work with Hjouj Law Firm & Arbitration.
If your question is not answered, contact the firm with a general description. Assessing your legal position and choosing action requires reviewing your matter's details.
How do I request a consultation appointment?
Call or use WhatsApp at +962 79 918 5024, providing your name, matter type and any existing case or approaching date.
Consultation dates and arrangements are agreed with the firm. If using the form, follow instructions and ensure receipt; a request alone does not confirm an appointment.
Must I know the case type before contacting you?
You do not need to classify the matter or identify a procedure yourself. Explain what happened, the parties' roles and where you need help.
This identifies the closest field and documents for review. Several areas may overlap, so facts are examined before scope is determined.
What should I prepare for a consultation?
Prepare a timeline, questions and relevant documents, which may include contracts, correspondence, receipts, decisions, notices and judgments.
Keep available originals and discuss how to present them or provide copies. Explain unavailable documents to identify what needs completion.
Can I contact you about an existing case?
Yes. You can discuss an ongoing case, judgment or enforcement procedure, explaining the stage and assistance needed.
Case papers, decisions, pleadings and evidence assist review. If another lawyer handles the file, explain this at the outset so the request and subsequent work arrangements can be discussed.
What if I have a hearing or deadline soon?
Clearly state the date, notice or receipt date and relevant authority. Keep the document, attachments and evidence of receipt.
Do not wait for every paper before mentioning urgency. A message alone does not mean the firm accepts the procedure; communicate directly and agree the required work.
Is the first consultation free?
Fees and arrangements are discussed before the consultation according to the matter and review required. You can ask when requesting an appointment.
Initial contact or an appointment request should not be assumed to include full file assessment. Further document review, opinions or procedures have separately clarified scope and fees.
How are legal fees determined?
Fees depend on the service, file size, stage and required work, whether advice, drafting, negotiations or procedural representation.
On agreement, scope, payment and any separate official fees, expenses or expert costs are explained. Ask for clarification before work begins.
Can a case's outcome or duration be known in advance?
Position and options can be assessed after reviewing facts and documents, but outcomes or fixed durations cannot be guaranteed. Evidence, procedures, decisions and parties' submissions may affect the case.
Assessment identifies strengths, issues and alternatives. It remains based on available information and may need revision as developments arise.
Should I send documents through WhatsApp or the site form?
A general description is sufficient initially, without unnecessary identity numbers or sensitive details. Agree a submission method before sending an entire file.
Originals, clear copies or additional documents may be needed. Organising submission preserves context and facilitates review with regard to privacy.
Does an enquiry make the firm my representative?
Reading the site, enquiring or requesting an appointment does not create an engagement. Acceptance, scope and necessary arrangements are discussed with the firm.
Agree the required task, especially for existing dates or procedures. Do not assume file follow-up has begun before confirmation.
How do I follow my file once work begins?
Contact and follow-up methods are discussed when the service is agreed. Ask about completed procedures and documents or decisions needed from you.
Inform the firm of notices, correspondence, payments or agreements related to the matter. Sharing information supports follow-up based on actual facts and developments.
Do you serve companies and organisations?
The firm handles incorporation, partners, contracts, employment, claims and disputes according to business needs and engagement scope.
It also provides legal training for organisations and institutions. Explain objectives, audience, topics and expected dates to discuss a suitable proposal.
Is published information enough to take legal action?
Articles, legislation and research support understanding and preparation but may not cover all details affecting your case.
Choosing action requires facts, documents, deadlines and jurisdiction. If your matter involves a right, obligation or dispute, contact us to discuss an appropriate service.
Have another question?
Contact Hjouj Law Firm & Arbitration to explain your needs and ask about services and appointments. Legal terminology is unnecessary; a clear brief account starts the conversation.
Mention existing cases, hearings or notices from the first message. Details and required documents are discussed using an agreed method.