Scope and contact
This policy explains handling of data connected to using Hjouj Law Firm & Arbitration's website and contact requests made through it. It covers enquiries, appointment and training proposal requests according to available contact methods.
For data enquiries or privacy requests, call +962 79 918 5024. The office is at Umm Al-Summaq, Building No. 7 — Amman, Jordan.
Information you provide
Contact requests may include your name, number, email, enquiry area and a general description. Training requests may include institution details, your role, objectives and proposed arrangements.
Provide only what is needed to begin contact and avoid identity or account numbers or sensitive case details. Documents and further information are discussed when needed.
Usage and operational data
Visits may generate technical data such as browser information, connection addresses and error logs. What is recorded and how it is used depends on hosting and enabled tools.
How contact forms work
Forms in this version prepare an on-page message for review rather than sending automatically. Site code does not store form data in a database or browser storage.
When you choose to open WhatsApp, message data is transferred to that service. You must still send the message in the app for the firm to receive it. You can edit or go back before opening the service.
Purposes of use
Contact data is used to understand and respond to requests, discuss services or appointments, or prepare an agreed training proposal. If an enquiry becomes an engagement, required information and handling arrangements are determined according to the service.
Access and service providers
Following a request may require access by relevant firm personnel or a technical service to receive or retain messages. This section should reflect actual recipients and related purposes.
WhatsApp and external links
WhatsApp use is subject to its policies and terms. If a link contains a message prepared from form data, that information may transfer on opening, so review it before proceeding.
The site may link to legislation, research or external services. Those entities' practices differ from the firm's; review their policies when using them or providing data.
Analytics, advertising and cookies
The website uses Google Analytics to understand visits and interactions with pages and improve the user experience. This service may use cookies to collect usage data.
This section is reviewed if tools are added, explaining data, purposes and user options. Hosting may apply its own arrangements that should be verified before public launch.
Retention and protection
Retention needs differ between initial enquiries and documents in engaged files. Periods or criteria should reflect processing purposes and applicable obligations rather than indefinite retention.
Your data rights
You can contact us about access, correction or updates, withdrawal of consent where processing relies on it, or erasure, restriction or objection, subject to applicable provisions and conditions.
The firm may verify identity and the requester's role to protect privacy. Requests are reviewed against data type and retention purpose, explaining relevant legal requirements or limitations.
Policy updates
The policy is reviewed when contact methods, tools or data practices change. The last update date is shown at the top to identify the published version.
If a change affects processing or requires renewed consent, notification or consent arrangements are determined according to the change and applicable provisions.